Barista Magazine

APR-MAR 2014

Serving People Serving Coffee Since 2005

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Page 84 of 107

ILLUSTRATION BY ELEANOR DAVIS A r e y o u r v e n d o r s w e l l - e s t a b l i s h e d a n d f i n a c i a l l y s e c u r e ? A c r e d i t c h e c k c a n t e l l y o u . WHAT YOU SHOULD LOOK FOR IN A SUPPLIER R e l i a b i l i t y Remember, if they let you down, you may let your customers down. Q u a l i t y The quality of your supplies needs to be con- sistent. Your customers associate poor quality with you, not your suppliers. Va l u e f o r m o n e y The lowest price is not always the best value. If you want reliability and quality from your suppliers, you'll have to decide how much you're willing to pay for your supplies and the balance you want to strike between cost, reli- ability, quality, and service. Strong service and clear communication You need your suppliers to deliver on time, or to give you fair warning if they can't. The best suppliers will want to talk with you regularly to find out your needs and how they can serve you better. F i n a n c i a l s e c u r i t y It's always worth making sure your supplier has sufficiently strong cash flow to deliver what you want, when you need it. A credit check will help reassure you that they won't go out of business when you need them most. —Tracy Allen 85 B o o k 5 5 - 8 8 . i n d d 8 5 Book 55-88.indd 85 3 / 1 9 / 1 4 1 0 : 1 0 P M 3/19/14 10:10 PM

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