Barista Magazine

OCT-NOV 2018

Serving People Serving Coffee Since 2005

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Page 97 of 115

"The back-end data on our POS has been incredibly benefi cial to us as a new company, helping us track and understand what items sell well so that we can promote the lower- selling items to push those sales, what days/ times are our busiest so we can ensure that we're adequately staff ed, etc. In the long term, this information that we're collecting can also be used to predict company growth," says Diana Mnatsakanyan, director of operations at Undercurrent Coff ee in Charlo e, N.C. 98 barista magazine

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